Thank you for choosing Home Health Care VA LLC (dba) Home Care Assistance Agency ("we," "our," or "us"). Your privacy is important to us, and we are committed to protecting the personal information of our leads, clients, and website visitors ("you"). This privacy policy outlines how we collect, use, store, and share your information when you interact with our website, services, or contact forms.
By submitting your information through our website, you consent to the practices described in this Privacy Policy. Please read this carefully to understand our policies and practices.
1. Information We Collect When you interact with our website, we may collect the following types of information: a) Personal Information Name Email Address Phone Number Address Health-Related Preferences (non-sensitive, as provided) Any other information you voluntarily provide via contact forms, service inquiries, or scheduling requests. b) Non-Personal Information Browser type and version IP Address Date and time of visit Pages visited and duration Referral source (how you found our site) Cookies and analytics data.
2. How We Use Your Information We use your information to: Provide and personalize our home care services; Communicate with you regarding inquiries, appointments, or updates; Respond to your requests and provide exceptional customer service; Improve our website, services, and user experience; Comply with legal or regulatory obligations; Send you relevant service-related communications or promotions (if consented).
3. Sharing Your Information We value your trust and do not sell or rent your personal information. We may share your information in the following situations: Service Providers: With third-party providers who perform services on our behalf, such as scheduling tools, IT support, and secure data storage. Legal Requirements: To comply with laws, regulations, or court orders. Business Transfers: In the event of a business acquisition, merger, or sale. All third parties are contractually obligated to protect your information and use it only for the purposes outlined above.
4. Data Security We implement appropriate administrative, technical, and physical measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. However, no system can guarantee complete security.
5. Your Rights You have the right to: Access, correct, or delete your personal information; Withdraw consent to data collection (if applicable); Opt out of receiving promotional communications; Request information about how your data is used. To exercise any of these rights, contact us at (571) 310-1880. We will respond promptly and in accordance with applicable laws.
6. Cookies and Tracking Technologies We use cookies and similar technologies to enhance your experience on our website. Cookies help us understand website traffic, preferences, and improve functionality. You may opt out of cookies via your browser settings, but this may limit certain website features.
7. Third-Party Links Our website may contain links to external websites. We are not responsible for their privacy practices or content. We encourage you to review their Privacy Policies before sharing your information.
8. Children’s Privacy Our services are not directed at children under 13. We do not knowingly collect information from children. If we become aware of any such data, we will promptly delete it.
9. Updates to This Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised "Effective Date."
10. Contact Us If you have questions, concerns, or requests related to this Privacy Policy, please contact us at:
Home Health Care VA LLC (dba) Home Care Assistance Agency
2700 Neabsco Common Pl. Ste#101Woodbridge, VA 22191-6767
(571) 310-1880
By submitting your information via our website, you agree to this Privacy Policy and consent to the collection, use, and sharing of your information as described herein.
Thank you for trusting Home Health Care VA LLC with your care and privacy.
